We collect only the minimum information necessary to provide our service:

• Usage Data: We may collect anonymised information about how you interact with the site (pages visited, time spent, browser type, device type) via analytics tools such as Google Analytics.

• Contact Information: If you reach out to us via WhatsApp or any contact form, we may retain your name and phone number solely to respond to your inquiry.

• Cookies: We use essential cookies to ensure the site functions correctly, and optional analytics cookies to understand visitor behaviour. You can disable cookies in your browser settings at any time.

We do not collect payment card details, passwords, or any sensitive personal data directly on this website. All top-up transactions are processed exclusively on the third-party store platforms (JoyGames, YallaPlay, ChargerQuick) subject to their own privacy policies.

We use the information we collect to:

• Operate and improve the yallaludo.live website.

• Understand visitor behaviour and optimise user experience.

• Respond to customer support inquiries submitted via WhatsApp.

• Comply with applicable legal obligations.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

This website contains links to third-party platforms including JoyGames (joygames.shop), YallaPlay (yallaplay.shop), and ChargerQuick (chargerquick.net). When you click these links, you leave our website and are subject to the privacy policies of those platforms. We are not responsible for the privacy practices of third-party websites.

We also embed YallaPay (yallapay.live) for gift card redemption. Your interactions within that embedded service are governed by YallaPay's own privacy policy.

We retain anonymised analytics data for up to 26 months in line with Google Analytics default retention settings. Contact information provided via WhatsApp is retained only as long as necessary to resolve your inquiry and is not stored in any database by us.

We use the following types of cookies:

• Essential Cookies: Required for the website to function. Cannot be disabled.

• Analytics Cookies (Google Analytics): Help us understand how visitors use the site. These are optional and anonymised. You may opt out via your browser settings or the Google Analytics Opt-out Browser Add-on.

No advertising or tracking cookies are used on this website.

This website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Object to or restrict our processing of your data.

• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us via WhatsApp at +971 4 220 5652.

We implement reasonable technical and organisational measures to protect any information we hold. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy, please contact us:

ChargerQuick FZCO

IFZA Business Park, Dubai, UAE

WhatsApp: +971 4 220 5652

Website: chargerquick.co